/SOLUTIONS

Improve the operating system beneath the software.

INFOC connects standard business processes, Microsoft platforms, governed data, secure cloud and practical AI. Every solution is defined by the outcome it must produce, the technology that sustains it, and the capability required to run it.

Business CentralDynamics 365FabricPower BIAzureMicrosoft 365Copilot
Warehouse team coordinating fulfilment through a connected digital workflow
Connected operations · SingaporeSOLUTIONS
ApplicationsBusiness Central, Dynamics 365, Power Platform
Data & AIFabric, Power BI, Copilot and agents
Cloud & securityAzure, Microsoft 365, Entra, Defender
Managed servicesRun, monitor, secure and improve

BUYER ROUTING

Start from the operating constraint

Most buyers arrive naming a product. Start with what is blocked instead.

Finance · Operations · Technology · Leadership
Recommended pathway

Business Applications + Business Central

Standardise finance, controls, purchasing, billing and period close on a governed ERP foundation.

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SOLUTION PORTFOLIO

Precise scope, explicit outcomes, connected technology

Four families, one connected operating model. Each has a specific job.

Business Applications

Business Central for standard finance and operations; Dynamics 365 Customer Engagement for sales and service; Power Platform for workflow and controlled extension.

CopilotAgents
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Data, Analytics & AI

Data strategy, Microsoft Fabric, semantic models, Power BI, Copilot Studio, Microsoft Foundry, agent evaluation and governed deployment.

FabricFoundry
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Cloud, Modern Work & Security

Azure and Microsoft 365 with Entra, Defender and Purview, covering endpoint, resilience, cost and Copilot readiness.

Copilot readiness
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Managed Services

Application support, cloud operations, monitoring, security, data-platform operations, AgentOps, adoption and continuous improvement.

AgentOps
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From operating constraint to scoped decision, connected solution and measured outcome

Solution roadmap

BUSINESS OUTCOMES

What should change after delivery?

Success is measured in operational change, not technical delivery.

Finance

Reliable posting, controlled close, traceable transactions, cash visibility, compliance and management reporting.

Operations

Connected demand, supply, stock, warehouse, production, projects, service and fulfilment.

Customer

Shared sales and service context, consistent commitments and connected commercial information.

Decision

Governed definitions, timely analytics, explainable forecasts and AI grounded in enterprise data.

Technology

Secure identity, supportable integration, observable platforms and lower operational fragility.

People

Clear responsibility, role-based work, practical training and less reliance on hidden spreadsheet knowledge.

DELIVERY LIFECYCLE

Assess → Implement → Extend → Secure → Integrate → Modernise

Six stages, each producing a decision, a deliverable and an owner.

How we help
Assess

Process scope, controls, data, integrations, readiness and roadmap.

Implement

Configuration, migration, testing, training and production transition.

Extend

Reports, apps, APIs, workflows and agents with architectural control.

Secure

Identity, roles, data protection, backup, monitoring and compliance.

Integrate

Business events, APIs, data products and cross-platform workflows.

Modernise

Adoption, optimisation, automation, analytics and continuous AI value.

CONNECTED CAPABILITY

Every solution hooks into Academy and Talents Gateway

See how the platform will be operated before go-live, not after.

Technology architecture

See how Business Central, Dynamics 365, Fabric, Power BI, Azure, Microsoft 365 and AI platforms fit together.

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Academy pathways

Map users, platform owners, consultants and technical specialists to structured capability programs.

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Talents Gateway

Define the specialist roles, evidence and engagement model required to deliver or sustain the solution.

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BEFORE YOU COMMIT

The questions that come up first

How does INFOC decide what to implement first?

By finding the constraint, which is rarely the thing the request names. A client asking for a dashboard usually has a data ownership problem; a client asking for AI usually has a permissions problem. The assessment starts with the operating outcome and works back to the platform, so the sequence is defensible rather than convenient.

Can INFOC improve an existing Microsoft environment?

Yes, and it is often better value than a rebuild. The assessment covers process fit, extensions, integrations, data quality, security posture, adoption and supportability. Where the existing build is sound we say so, including when that means a smaller engagement than you expected.

How are AI opportunities governed?

Each use case names its approved data, its identity model, the tools it may call, how it is evaluated, who approves exceptions and who owns the result in production. If those cannot be answered, the use case is not ready, and that is a cheaper thing to discover before the build than after.

Do you work with organisations that are not on Microsoft today?

Yes. Migration from another ERP, another cloud or a set of spreadsheets is a large part of the work. We will also tell you when moving is not worth it, because a stable system that fits the operation is more valuable than a modern one that does not.

How do you price an engagement?

Assessments are fixed scope and fixed fee, so you know what you are buying before you commit to a programme. Implementation is priced against the scope the assessment produced, in waves, so cost tracks decisions you have already seen rather than an estimate made before anyone opened the system.

What size of organisation do you work with?

Mostly mid-market operations across the region, where one team has to run finance, operations and technology without a large internal IT function. That shapes the method: standard first, extension only where it earns its place, and a handover that leaves the client able to operate the platform themselves.

START THE CONVERSATION

Talk to a consultant

A consultant reads the constraint before replying, so the first conversation starts from your operation.

Consultant and client working through priorities in an advisory conversation
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Solutions

Advice that ships as working systems.

Fifteen years of Microsoft delivery for mid-market businesses in Singapore.

Cloud marketplace

Find the right cloud plan

Explore Microsoft subscriptions with practical licensing guidance.

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Talents Gateway

Hire the specialist

Certified people, with the evidence attached.

Find a specialist
Academy

Train the team

Role pathways and certification, taught by consultants.

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INFOC
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