Use the platform as a system. Give every component a clear job.

Standard finance and operations across sales, purchase, inventory, warehouse, manufacturing, projects, service, assets and billing.

Sales, customer service, relationship management, customer journeys and connected commercial context.

Applications, automation, data, connectors, workflows and governed extensions around core processes.

OneLake, data engineering, data factory, lakehouse, warehouse, real-time intelligence and governance.

Semantic models, business measures, reporting, visual analytics, distribution and decision experiences.

Low-code agents, topics, actions, connectors, channels, orchestration and business-process integration.

Models, custom agent applications, tools, knowledge, evaluation, tracing, monitoring and production AI engineering.

Cloud infrastructure, platform services, integration, containers, databases, networking, observability and resilience.

Productivity, collaboration, content, communication, work intelligence, copilots and agents.

Identity, conditional access, privileged access, external users, lifecycle and workload identities.

Threat protection across endpoints, identity, email, cloud apps and cloud workloads based on licensed scope.

Data security, classification, information protection, DLP, records, retention, risk and compliance.

Source control, work planning, CI/CD, security, Copilot-assisted engineering and software lifecycle governance.