Keep the platform standard. Design for the real operation.
INFOC applies the same Microsoft operating foundation to retail, distribution, manufacturing and engineering organisations while respecting each industry's process, control, data, customer and service realities.
INDUSTRY SCENARIO · RETAIL
Retail & Commerce
Connect channel, stock and margin on one record.
- Product, variant, attribute, barcode, price and promotion governance
- Store, POS, commerce and payment integration
- Channel inventory, order routing, fulfilment, returns and reconciliation
- Customer engagement, service and campaign context
- Power BI for sales, margin, stock, sell-through and store performance
- AI for product information, service, forecasting and operational exceptions
INDUSTRY SCENARIO · DISTRIBUTION
Distribution
Control cost and stock from supply to invoice.
- Supplier, purchasing, lead time, item charge and landed-cost processes
- Demand, replenishment, availability, allocation and order promising
- Multi-location inventory, transfers, lot/serial tracking and cycle count
- Warehouse receipt, put-away, movement, pick, shipment and returns
- Customer pricing, discount, credit, sales order and delivery
- AI-assisted availability, order capture and supplier communication
INDUSTRY SCENARIO · MANUFACTURING
Manufacturing
Connect plan, capacity and cost to actual delivery.
- Engineering item, BOM, routing, work centre, version and change context
- Forecasting, planning, requisition, production order and material availability
- Consumption, output, scrap, subcontracting and warehouse integration
- Standard and actual cost, variance, WIP and inventory value
- Maintenance, service, quality or specialist extensions where justified
- AI for item insight, planning explanation and production exceptions
INDUSTRY SCENARIO · ENGINEERING
Engineering & Projects
Connect estimate to project profitability.
- Opportunity, customer, estimate, quote and contract context
- Project structure, tasks, budgets, planning lines, resources and time
- Project purchasing, material, equipment, expenses and subcontracting
- Progress, usage, WIP, milestone or time-and-material billing
- Service, maintenance and asset context where relevant
- Power BI and AI for margin, utilisation and delivery-risk visibility
FROM INDUSTRY TO DELIVERY
Each scenario connects to the same system
Four industries, one standard core configured differently.
Solution architecture
Map the industry process to the standard INFOC solution portfolio.
ExploreCapability plan
Prepare users, owners and specialists through Academy pathways.
ExploreSpecialist roles
Define the responsibility and evidence for project or internal talent.
ExploreYOUR OPERATION
Describe how the operation actually runs
Name the operational difference that standard software keeps getting wrong. That is where the conversation starts.