Put the right stock in every store, and waste less of it.
We design, build and deploy AI agents for retailers and food and beverage operators: agents that forecast by store and item, propose orders and markdowns, and answer customers and staff from live data. A manager approves every price change, order and refund above its limit.
TYPICAL AGENTS
Typical Agents for Retail
Illustrative designs, not delivered systems. Each one reads your systems, proposes the next step and waits for the person who owns the decision.
A Typical First Agent
Store Replenishment Agent
Forecasts by store and item and proposes tomorrow’s order. The store or category manager approves.
Markdown Agent
Spots slow and short-dated stock and proposes a markdown before it becomes waste. Price changes go live only after approval.
Customer Service Agent
Answers order, delivery and return questions from live data. Refunds above a set limit go to a person.
Product Content Agent
Drafts product descriptions and attributes from supplier data. A merchandiser approves before anything is published.
Store Operations Copilot
Answers staff questions from procedures and policies, in the store. Read-only.
MEASURES
The Measures These Agents Target
We agree the baseline and the target with you before the first agent is built.
- On-Shelf Availability
- Waste and Markdown Loss
- Time to Resolve a Customer Contact
- Time to List a New Product
MICROSOFT AGENTS
Microsoft Agents Worth Starting From
Where Microsoft already ships an agent for the job, start there: configure it to your approvals and govern it with your other agents.
Store Operations and Catalogue Enrichment Templates
Copilot Studio agent templates for store teams and product data, announced in public preview in January 2026. Adapted to your stores and approvals.
Microsoft Source, 8 January 2026WHERE TO START
AI Readiness Assessment
Weigh your replenishment, pricing and service workflows for value, data, risk and cost, and leave with a recommended first agent to act on or take elsewhere.
QUESTIONS
Questions Buyers Ask
Can it work across stores on different systems?
Yes. Each agent reads through governed connections to POS, e-commerce and ERP, so differences between systems are handled once in the integration layer, not inside every agent.
Who sees customer data?
An agent runs under the permissions of the person or process it works for, so it sees only what they may see. Identity, permissions and data protection are design requirements from the start.
NEXT STEP
Tell us what is blocked.
Start with the outcome that is blocked, not the software you think you need. A named consultant replies within one business day.
