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INFOC

Business systems, capability and specialist talent.

A Microsoft partner connecting technology decisions to business outcomes.

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/UPGRADE & NAV MIGRATION

Modernise the platform without carrying every legacy decision.

Move from Dynamics NAV or an older Business Central estate without blindly reproducing every customisation. INFOC runs NAV migration and Business Central upgrade programmes for Singapore operations that separate mandatory technical work from valuable process improvement — so the target state preserves business capability, not every historical implementation choice.

NAV & legacy BCExtensionsData upgradeRegressionCutover
NAV to Business Central · SingaporeROUTE 02 / MODERNISE
DecidedExplicit legacy-dependency and customisation decisions
ConvertedExtensions aligned to a governed pattern
ProvenRegression coverage for critical business scenarios
OperableRelease, environment and future-update operating rules
An upgrade is not a licence to carry forward technical debt. The first decision in any NAV or legacy Business Central migration is not technical, it is editorial: which of the decisions embedded in the current system still describe how the business works, and which are historical accidents that only survive because nobody has been given permission to retire them. Greenfield or brownfield There are two honest routes to the modern platform. A technical upgrade carries the existing objects, data and structure forward and remediates them — right when the estate is fundamentally sound and the customisations are understood. A reimplementation configures the standard product fresh and migrates data into it — right when the customisation load is heavy, poorly understood, or describes a business that no longer exists. The choice is made with an inventory in hand, not by preference: version, object, extension and dependency facts first, then the route. What the programme covers Version, object, extension and dependency inventory: what actually exists, what depends on what, and what has quietly stopped being used. Keep, replace, retire or redesign decisions: every customisation gets a disposition, and retirement is more common than expected — requirements written years ago are often covered by the standard product now. Data upgrade and environment strategy: which history migrates, which is archived, and how sandboxes, test cycles and the production cutover are sequenced. Report, integration and automation remediation: the surrounding estate — reports, integrations, automations — converted or replaced against the modern extension model, never patched into place. Regression evidence and controlled production cutover: critical business scenarios proven on the target platform before anyone commits, then a cutover with reconciliation evidence rather than optimism. Why waiting costs more Business Central ships two major updates a year and applies minor updates continuously. Every release the legacy estate skips widens the remediation gap and raises the regression risk of the eventual move. The estate does not stay still while you wait — it falls further behind a platform that is moving. What you leave with Explicit legacy-dependency and customisation decisions, converted extensions aligned to a governed pattern, regression coverage for the scenarios the business actually depends on, and the release, environment and update operating rules that keep the new estate on the supported path.

DELIVERY APPROACH

Move through evidence gates, not presentation milestones

No phase closes because a meeting happened; it closes because agreed evidence exists.

Diagnose

Inventory the estate: versions, objects, extensions, integrations, reports and the scenarios the business depends on. Gate: current state accepted.

Design

Choose the route, give every customisation a disposition and define the target architecture and data strategy. Gate: design and ownership approved.

Deliver

Convert, configure, remediate reports and integrations, and migrate data through controlled increments. Gate: build evidence complete.

Prove

Run regression on critical scenarios, reconcile data, rehearse cutover and close priority defects. Gate: operational readiness accepted.

Operate

Stabilise production, transfer ownership and set the update cadence that keeps the estate current. Gate: supportable operating state.

CLEAR ANSWERS

Clear answers before scope begins

Should a NAV or Business Central upgrade include process redesign?

Only where the redesign has a clear operational reason. The programme separates mandatory technical remediation from process improvements so scope, testing and cutover risk remain visible. Bundling everything into one indistinguishable project is how upgrades lose their schedule.

Greenfield reimplementation or brownfield upgrade — which is right?

It depends on facts, not preference. A technical upgrade fits an estate that is sound and understood; a fresh reimplementation fits a heavy, opaque customisation load or a system that describes a business which no longer exists. The inventory comes first, and the recommendation comes with the assumptions written down.

Can one engagement cover more than one service route?

Yes. The routes describe the business entry point, not eight disconnected delivery teams. An upgrade may include optimisation, a readiness programme may surface upgrade work, and all of it runs under one governed roadmap with one accountable owner.

NEXT STEP

Assess the upgrade before you commit the budget

Describe the estate and we will say plainly which route fits and what the evidence has to show.

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