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Microsoft Dynamics 365 Customer Engagement - Transforming Customer Experiences

Revolutionize Your Business Processes with our Comprehensive Dynamics 365 CE Services and Solutions

Dynamics 365 delivers the full spectrum of CRM through five individual apps— Sales, Customer Service, Field Service, Project Service Automation, and Marketing that work seamlessly together.

Business transformation within the larger trend of digital transformation cannot be understated. As a Microsoft partner, we align to strategy and goals and focus on meeting customer requirements by leading with the transformation of our own business. We help business Deploy a single, comprehensive solution to configure the sales, Marketing, Services application for specific processes, without needing for in-house technical resources.

Discover the Power of D365 Customer Engagement Solutions: Elevate your customer relationship management with our comprehensive Dynamics 365 CE services, tailored to meet your unique business requirements. From Dynamics 365 CE Implementation and seamless Dynamics 365 CE Integration to highly personalized Dynamics 365 CE Customization, our expert D365 CE Consulting team ensures that your organization reaps the full benefits of this powerful CRM platform. Stay ahead of the competition by leveraging advanced analytics, intelligent automation, and cutting-edge AI features to improve customer experiences, optimize sales processes, and drive lasting customer loyalty. Let INFOC guide you on your journey towards exceptional customer engagement with our end-to-end Dynamics 365 Customer Engagement solutions.



Accelerate your sales cycles, improve lead conversion, and strengthen customer relationships with advanced sales force automation and predictive insights
Customer Service

Customer Service

Enhance customer satisfaction by providing personalized, responsive support through omnichannel service capabilities


Drive customer engagement with targeted, multi-channel campaigns, and track performance with advanced analytics
Field Service

Field Service

Optimize resource scheduling, increase first-time fix rates, and improve customer satisfaction with intelligent field service management

Dynamics 365 CE consists of a range of interconnected applications designed to optimize customer interactions and deliver personalized experiences across multiple touchpoints.

Application Services & Modernization Business Process Services Cloud Enablement Enterprise Application Services Infrastructure Service Intelligent Process Automation Quality Engineering & Assurance Security Business consulting Upgrade Implementations Project Recovery Implementations Business Analysis Support
Unlock the full potential of Dynamics 365 through seamless integration and automation

Unlock the full potential of Dynamics 365 through seamless integration and automation

Connect your data and apply intelligence to drive your digital transformation with the next generation of business applications on the trusted Microsoft Cloud.

Services for your Application Modernisation

Accelerate Your Digital Transformation with our Expertise
Helping organizations achieve digital transformation and growth with Microsoft Center of Excellence.

We provide end-to-end implementation services, ensuring a seamless transition to Dynamics 365 CE while minimizing disruptions to your business operations
Our team can tailor Dynamics 365 CE applications to meet your unique needs, creating custom workflows, forms, and dashboards that drive productivity and efficiency
We can seamlessly integrate Dynamics 365 CE with your existing systems, including ERP, CRM, and e-commerce platforms, to create a unified view of your customers and business processes
We offer comprehensive training and ongoing support to help your team maximize the benefits of Dynamics 365 CE and ensure smooth adoption across your organization
Keep your critical applications running smoothly with our Application Support and Maintenance services
Migration and Implementation Customization and Configuration Optimization and Redesign Integration and Automation Assessment and Strategy Continuous Support and Optimization


Connecting data, processes, and teams with intelligent business applications

Retail Distribution E-Commerce Manufacturing Engineering

Ready to Get Started?

Have questions about our products, features, trials, or pricing? Need a demo?